Macro library
Open the right macro set by channel or product. Start with general, Zendesk, Facebook, and layered macros for broad workflows; use product macro libraries for brand-specific replies.
4AM MediaKnowledge Base SystemInternal support libraryMacro directory organized by core workflows, main products, and other product reply libraries.
Open the right macro set by channel or product. Start with general, Zendesk, Facebook, and layered macros for broad workflows; use product macro libraries for brand-specific replies.